Name: IRA Voice Agents
Brand: SandLogic
Availability: InStock

Question 1

What is IRA?

Accepted Answer

IRA is SandLogic's humanized voice-agent platform for enterprise — inbound and outbound call-center automation, dealership and workshop engagement, intent detection with contextual resolution, warm handoff with summarized context to human agents, and campaign execution. IRA runs on the SandLogic stack — Sruthi for speech recognition, Shakti for reasoning, Svara for text-to-speech, EdgeFlow for inference acceleration, HaluMon for output safety — and is deployable on-prem or in customer-owned cloud.

Question 2

How does IRA compare to other enterprise voice AI platforms?

Accepted Answer

IRA differentiates on four dimensions. First, full-stack integration: ASR + LLM + TTS + orchestration + hallucination control on a single co-designed stack, not glued via APIs across vendors. Second, deployment flexibility: on-prem or customer-owned cloud, no third-party token metering, no hyperscaler data exposure. Third, 22 Indic-language support out of the box. Fourth, token economics: full-stack approach prevents ~23% token leakage and unlocks 30-40% structural cost reduction versus cloud-hosted voice-agent stacks.

Question 3

What workloads does IRA handle?

Accepted Answer

IRA handles five enterprise voice workloads in production: (1) inbound call-center automation — intent detection, contextual resolution, warm handoff; (2) outbound campaigns — upsell, cross-sell, follow-up; (3) dealership and workshop engagement — common in automotive and consumer-finance verticals; (4) appointment scheduling, status updates, and information services; (5) post-call analytics and summary generation feeding back to CRM. IRA integrates with major contact-center platforms (Genesys, Avaya, Cisco, NICE) and enterprise telephony stacks.

Question 4

Can IRA be deployed on-prem?

Accepted Answer

Yes — on-prem deployment is the primary recommendation for enterprise customers. IRA runs on the EdgeMatrix runtime across customer-owned NVIDIA, AMD, Intel, ARM, or Qualcomm silicon. The full voice pipeline (Sruthi ASR + Shakti reasoning + Svara TTS) executes inside the customer's data center with no third-party API calls during inference. This converts variable cloud OpEx to fixed CapEx (~12-month payback) and eliminates the data-sovereignty concerns that block voice AI adoption in BFSI, healthcare, and public-sector deployments.

Question 5

What's the difference between IRA and Lingo?

Accepted Answer

Lingo is the speech-analytics platform — it analyzes recorded conversations (call-center recordings, meeting transcripts) for sentiment, intent, compliance, agent performance, and customer insight. Lingo runs in batch or near-real-time on existing recordings. IRA is the voice-agent platform — it conducts conversations in real time, taking the inbound caller's voice, reasoning through the request, and responding in natural speech. Lingo answers "what happened in the conversation"; IRA *is* the conversation.

IRA Voice Agents.
Humanized AI
that closes, serves, complies.

Six agent archetypes. One platform.

Outbound sales agents

Inbound service agents

Collection agents

Compliance agents

Survey & feedback agents

Appointment-booking agents

Where IRA differentiates and wins.

Replace your IVR. Fast.

IRA Voice Agents.Humanized AIthat closes, serves, complies.